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Why does the presenters stop and a red X appears over the talking bubble.  Why do I see an hourglass with a red X over it when a presenter is speaking?

There can be two causes for this problem.

1. The presenter's PC processor is suddenly giving priority to another process running on their PC.  When this happens it take priority away from the microphone and temporarily disables it.  This can occur if your system is set to give priority to activities such as:

• Automatic MS Windows updates;

• Automatic MS Security updates;

• Automatic Virus scans and/or definition updates;

• E-mail clients downloading e-mail; and,

• Many other situations.

2. This can be caused by packet losses occurring between the presenter's Pc internet connection and your PC.

What can be done to try and prevent the above from happening?

Close all applications, including automatic updates, virus scans, etc., etc., on the PC being used by the presenter.